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Weekly WRLC Consortium Loan Performance Summary
04/27/2018 through 05/03/2018

 
Summary: WR All Libs
Total requests 238 238
              
Book loan requests 187 187
Book loan requests pulled 182 182
Book loan requests not filled 5 5
Percentage of book requests pulled 97% 97%
Average time taken to pull a book 8h 8h
Average time to fill book requests 27h 27h
              
Article loan requests 51 51
Article loan requests filled 24 24
Article loan requests not filled 27 27
Percentage of article requests filled 47% 47%
Average time to fill article requests 10h 10h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.


Time to Pull Books: WR All Libs
less than 12 hours 113 113
     62% 62%
12 - 24 hours 64 64
     35% 35%
24 - 48 hours 5 5
     3% 3%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found


Time to Fill Book Requests: WR All Libs
less than 12 hours 23 23
     13% 13%
12 - 24 hours 46 46
     25% 25%
24 - 48 hours 74 74
     41% 41%
more than 48 hours 4 4
     2% 2%
undetermined 35 35
     19% 19%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found


Time to Fill Article Requests: WR All Libs
less than 12 hours 14 14
     58% 58%
12 - 24 hours 10 10
     42% 42%
24 - 48 hours          
              
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 147 147
percent of total 100% 100%
average time 27h 27h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.


Home Updated 05/04/2018