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Weekly WRLC Consortium Loan Performance Summary
03/16/2018 through 03/22/2018

 
Summary: WR All Libs
Total requests 382 382
              
Book loan requests 280 280
Book loan requests pulled 267 267
Book loan requests not filled 13 13
Percentage of book requests pulled 95% 95%
Average time taken to pull a book 14h 14h
Average time to fill book requests 33h 33h
              
Article loan requests 102 102
Article loan requests filled 56 56
Article loan requests not filled 46 46
Percentage of article requests filled 55% 55%
Average time to fill article requests 21h 21h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.


Time to Pull Books: WR All Libs
less than 12 hours 139 139
     52% 52%
12 - 24 hours 84 84
     31% 31%
24 - 48 hours 42 42
     16% 16%
more than 48 hours 2 2
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found


Time to Fill Book Requests: WR All Libs
less than 12 hours 23 23
     9% 9%
12 - 24 hours 27 27
     10% 10%
24 - 48 hours 69 69
     26% 26%
more than 48 hours 37 37
     14% 14%
undetermined 111 111
     42% 42%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found


Time to Fill Article Requests: WR All Libs
less than 12 hours 14 14
     25% 25%
12 - 24 hours 20 20
     36% 36%
24 - 48 hours 22 22
     39% 39%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 158 160
percent of total 99% 100%
average time 32h 32h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.


Home Updated 03/23/2018