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Weekly WRLC Consortium Loan Performance Summary
08/18/2017 through 08/24/2017
 
Summary: WR All Libs
Total requests 208 208
              
Book loan requests 168 168
Book loan requests pulled 156 156
Book loan requests not filled 12 12
Percentage of book requests pulled 93% 93%
Average time taken to pull a book 9h 9h
Average time to fill book requests 32h 32h
              
Article loan requests 40 40
Article loan requests filled 19 19
Article loan requests not filled 21 21
Percentage of article requests filled 48% 48%
Average time to fill article requests 15h 15h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 105 105
     67% 67%
12 - 24 hours 46 46
     29% 29%
24 - 48 hours 4 4
     3% 3%
more than 48 hours 1 1
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 8 8
     5% 5%
12 - 24 hours 22 22
     14% 14%
24 - 48 hours 56 56
     36% 36%
more than 48 hours 15 15
     10% 10%
undetermined 55 55
     35% 35%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 6 6
     32% 32%
12 - 24 hours 12 12
     63% 63%
24 - 48 hours 1 1
     5% 5%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 101 102
percent of total 99% 100%
average time 32h 32h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 08/25/2017