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Weekly WRLC Consortium Loan Performance Summary
06/02/2017 through 06/08/2017
 
Summary: WR All Libs
Total requests 215 215
              
Book loan requests 148 148
Book loan requests pulled 145 145
Book loan requests not filled 3 3
Percentage of book requests pulled 98% 98%
Average time taken to pull a book 9h 9h
Average time to fill book requests 30h 30h
              
Article loan requests 67 67
Article loan requests filled 47 47
Article loan requests not filled 20 20
Percentage of article requests filled 70% 70%
Average time to fill article requests 13h 13h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 94 94
     65% 65%
12 - 24 hours 49 49
     34% 34%
24 - 48 hours 1 1
              
more than 48 hours 1 1
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 16 16
     11% 11%
12 - 24 hours 26 26
     18% 18%
24 - 48 hours 55 55
     38% 38%
more than 48 hours 15 15
     10% 10%
undetermined 33 33
     23% 23%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 24 24
     51% 51%
12 - 24 hours 16 16
     34% 34%
24 - 48 hours 7 7
     15% 15%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 111 113
percent of total 98% 100%
average time 29h 30h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 06/09/2017