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Weekly WRLC Consortium Loan Performance Summary
03/31/2017 through 04/06/2017
 
Summary: WR All Libs
Total requests 400 400
              
Book loan requests 255 255
Book loan requests pulled 237 237
Book loan requests not filled 18 18
Percentage of book requests pulled 93% 93%
Average time taken to pull a book 9h 9h
Average time to fill book requests 30h 30h
              
Article loan requests 145 145
Article loan requests filled 64 64
Article loan requests not filled 81 81
Percentage of article requests filled 44% 44%
Average time to fill article requests 13h 13h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 157 157
     66% 66%
12 - 24 hours 56 56
     24% 24%
24 - 48 hours 24 24
     10% 10%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 25 25
     11% 11%
12 - 24 hours 44 44
     19% 19%
24 - 48 hours 95 95
     40% 40%
more than 48 hours 28 28
     12% 12%
undetermined 45 45
     19% 19%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 39 39
     61% 61%
12 - 24 hours 14 14
     22% 22%
24 - 48 hours 11 11
     17% 17%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 192 193
percent of total 99% 100%
average time 30h 30h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 04/07/2017