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Weekly WRLC Consortium Loan Performance Summary
01/20/2016 through 01/26/2016
 
Summary: WR All Libs
Total requests 257 257
              
Book loan requests 183 183
Book loan requests pulled 183 183
Book loan requests not filled          
Percentage of book requests pulled 100% 100%
Average time taken to pull a book 43h 43h
Average time to fill book requests 78h 78h
              
Article loan requests 74 74
Article loan requests filled 45 45
Article loan requests not filled 29 29
Percentage of article requests filled 61% 61%
Average time to fill article requests 41h 41h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 41 41
     22% 22%
12 - 24 hours 53 53
     29% 29%
24 - 48 hours 17 17
     9% 9%
more than 48 hours 72 72
     39% 39%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 10 10
     5% 5%
12 - 24 hours 17 17
     9% 9%
24 - 48 hours 33 33
     18% 18%
more than 48 hours 121 121
     66% 66%
undetermined 2 2
     1% 1%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 5 5
     11% 11%
12 - 24 hours 16 16
     36% 36%
24 - 48 hours 12 12
     27% 27%
more than 48 hours 12 12
     27% 27%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 178 181
percent of total 98% 100%
average time 78h 78h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 01/27/2017