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Weekly WRLC Consortium Loan Performance Summary
01/13/2017 through 01/19/2017
 
Summary: WR All Libs
Total requests 316 316
              
Book loan requests 226 226
Book loan requests pulled 225 225
Book loan requests not filled 1 1
Percentage of book requests pulled 100% 100%
Average time taken to pull a book 29h 29h
Average time to fill book requests 50h 50h
              
Article loan requests 90 90
Article loan requests filled 54 54
Article loan requests not filled 36 36
Percentage of article requests filled 60% 60%
Average time to fill article requests 44h 44h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 63 63
     28% 28%
12 - 24 hours 90 90
     40% 40%
24 - 48 hours 24 24
     11% 11%
more than 48 hours 48 48
     21% 21%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 21 21
     9% 9%
12 - 24 hours 20 20
     9% 9%
24 - 48 hours 90 90
     40% 40%
more than 48 hours 72 72
     32% 32%
undetermined 22 22
     10% 10%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 15 15
     28% 28%
12 - 24 hours 15 15
     28% 28%
24 - 48 hours 1 1
     2% 2%
more than 48 hours 22 22
     41% 41%
undetermined 1 1
     2%     
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 199 204
percent of total 98% 100%
average time 48h 49h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 01/20/2017