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Weekly WRLC Consortium Loan Performance Summary
12/09/2016 through 12/15/2016
 
Summary: WR All Libs
Total requests 216 216
              
Book loan requests 146 146
Book loan requests pulled 134 134
Book loan requests not filled 12 12
Percentage of book requests pulled 92% 92%
Average time taken to pull a book 11h 11h
Average time to fill book requests 29h 29h
              
Article loan requests 70 70
Article loan requests filled 44 44
Article loan requests not filled 26 26
Percentage of article requests filled 63% 63%
Average time to fill article requests 12h 12h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 78 78
     58% 58%
12 - 24 hours 41 41
     31% 31%
24 - 48 hours 15 15
     11% 11%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 22 22
     16% 16%
12 - 24 hours 17 17
     13% 13%
24 - 48 hours 50 50
     37% 37%
more than 48 hours 15 15
     11% 11%
undetermined 30 30
     22% 22%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 24 24
     55% 55%
12 - 24 hours 15 15
     34% 34%
24 - 48 hours 5 5
     11% 11%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 106 106
percent of total 100% 100%
average time 29h 29h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 12/16/2016