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Weekly WRLC Consortium Loan Performance Summary
10/07/2016 through 10/13/2016
 
Summary: WR All Libs
Total requests 331 331
              
Book loan requests 217 217
Book loan requests pulled 206 206
Book loan requests not filled 11 11
Percentage of book requests pulled 95% 95%
Average time taken to pull a book 12h 12h
Average time to fill book requests 34h 34h
              
Article loan requests 114 114
Article loan requests filled 55 55
Article loan requests not filled 59 59
Percentage of article requests filled 48% 48%
Average time to fill article requests 21h 21h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 115 115
     56% 56%
12 - 24 hours 60 60
     29% 29%
24 - 48 hours 30 30
     15% 15%
more than 48 hours 1 1
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 23 23
     11% 11%
12 - 24 hours 37 37
     18% 18%
24 - 48 hours 70 70
     34% 34%
more than 48 hours 31 31
     15% 15%
undetermined 45 45
     22% 22%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 16 16
     29% 29%
12 - 24 hours 26 26
     47% 47%
24 - 48 hours 12 12
     22% 22%
more than 48 hours 1 1
     2% 2%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 162 162
percent of total 100% 100%
average time 34h 34h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 10/14/2016