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Weekly WRLC Consortium Loan Performance Summary
09/30/2016 through 10/06/2016
 
Summary: WR All Libs
Total requests 370 370
              
Book loan requests 283 283
Book loan requests pulled 264 264
Book loan requests not filled 19 19
Percentage of book requests pulled 93% 93%
Average time taken to pull a book 12h 12h
Average time to fill book requests 30h 30h
              
Article loan requests 87 87
Article loan requests filled 46 46
Article loan requests not filled 41 41
Percentage of article requests filled 53% 53%
Average time to fill article requests 22h 22h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 148 148
     56% 56%
12 - 24 hours 92 92
     35% 35%
24 - 48 hours 23 23
     9% 9%
more than 48 hours 1 1
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 26 26
     10% 10%
12 - 24 hours 41 41
     16% 16%
24 - 48 hours 90 90
     34% 34%
more than 48 hours 21 21
     8% 8%
undetermined 86 86
     33% 33%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 8 8
     17% 17%
12 - 24 hours 27 27
     59% 59%
24 - 48 hours 9 9
     20% 20%
more than 48 hours 2 2
     4% 4%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 177 179
percent of total 99% 100%
average time 30h 30h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 10/07/2016