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Weekly WRLC Consortium Loan Performance Summary
05/27/2016 through 06/02/2016
 
Summary: WR All Libs
Total requests 161 161
              
Book loan requests 102 102
Book loan requests pulled 95 95
Book loan requests not filled 7 7
Percentage of book requests pulled 93% 93%
Average time taken to pull a book 24h 24h
Average time to fill book requests 48h 48h
              
Article loan requests 59 59
Article loan requests filled 37 37
Article loan requests not filled 22 22
Percentage of article requests filled 63% 63%
Average time to fill article requests 21h 21h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 50 50
     53% 53%
12 - 24 hours 15 15
     16% 16%
24 - 48 hours 11 11
     12% 12%
more than 48 hours 19 19
     20% 20%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 7 7
     7% 7%
12 - 24 hours 10 10
     11% 11%
24 - 48 hours 34 34
     36% 36%
more than 48 hours 25 25
     26% 26%
undetermined 19 19
     20% 20%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 20 20
     54% 54%
12 - 24 hours 11 11
     30% 30%
24 - 48 hours 1 1
     3% 3%
more than 48 hours 5 5
     14% 14%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 73 76
percent of total 96% 100%
average time 49h 48h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 06/03/2016