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Weekly WRLC Consortium Loan Performance Summary
05/13/2016 through 05/19/2016
 
Summary: WR All Libs
Total requests 206 206
              
Book loan requests 92 92
Book loan requests pulled 86 86
Book loan requests not filled 6 6
Percentage of book requests pulled 93% 93%
Average time taken to pull a book 7h 7h
Average time to fill book requests 27h 27h
              
Article loan requests 114 114
Article loan requests filled 76 76
Article loan requests not filled 38 38
Percentage of article requests filled 67% 67%
Average time to fill article requests 17h 17h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 57 57
     66% 66%
12 - 24 hours 28 28
     33% 33%
24 - 48 hours 1 1
     1% 1%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 12 12
     14% 14%
12 - 24 hours 12 12
     14% 14%
24 - 48 hours 33 33
     38% 38%
more than 48 hours 5 5
     6% 6%
undetermined 24 24
     28% 28%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 24 24
     32% 32%
12 - 24 hours 38 38
     50% 50%
24 - 48 hours 13 13
     17% 17%
more than 48 hours 1 1
     1% 1%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 63 64
percent of total 98% 100%
average time 26h 26h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 05/20/2016