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Weekly WRLC Consortium Loan Performance Summary
04/15/2016 through 04/21/2016
 
Summary: WR All Libs
Total requests 320 320
              
Book loan requests 188 188
Book loan requests pulled 184 184
Book loan requests not filled 4 4
Percentage of book requests pulled 98% 98%
Average time taken to pull a book 14h 14h
Average time to fill book requests 32h 32h
              
Article loan requests 132 132
Article loan requests filled 68 68
Article loan requests not filled 64 64
Percentage of article requests filled 52% 52%
Average time to fill article requests 19h 19h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 80 80
     43% 43%
12 - 24 hours 83 83
     45% 45%
24 - 48 hours 21 21
     11% 11%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 9 9
     5% 5%
12 - 24 hours 35 35
     19% 19%
24 - 48 hours 86 86
     47% 47%
more than 48 hours 11 11
     6% 6%
undetermined 43 43
     23% 23%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 22 22
     32% 32%
12 - 24 hours 34 34
     50% 50%
24 - 48 hours 12 12
     18% 18%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 141 142
percent of total 99% 100%
average time 32h 32h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 04/22/2016