--
 
Weekly WRLC Consortium Loan Performance Summary
04/08/2016 through 04/14/2016
 
Summary: WR All Libs
Total requests 389 389
              
Book loan requests 237 237
Book loan requests pulled 210 210
Book loan requests not filled 27 27
Percentage of book requests pulled 89% 89%
Average time taken to pull a book 16h 16h
Average time to fill book requests 32h 32h
              
Article loan requests 152 152
Article loan requests filled 89 89
Article loan requests not filled 63 63
Percentage of article requests filled 59% 59%
Average time to fill article requests 20h 20h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 73 73
     35% 35%
12 - 24 hours 108 108
     51% 51%
24 - 48 hours 29 29
     14% 14%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 18 18
     9% 9%
12 - 24 hours 31 31
     15% 15%
24 - 48 hours 93 93
     44% 44%
more than 48 hours 17 17
     8% 8%
undetermined 51 51
     24% 24%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 22 22
     25% 25%
12 - 24 hours 48 48
     54% 54%
24 - 48 hours 18 18
     20% 20%
more than 48 hours 1 1
     1% 1%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 159 160
percent of total 99% 100%
average time 32h 32h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 04/15/2016