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Weekly WRLC Consortium Loan Performance Summary
03/11/2016 through 03/17/2016
 
Summary: WR All Libs
Total requests 276 276
              
Book loan requests 161 161
Book loan requests pulled 145 145
Book loan requests not filled 16 16
Percentage of book requests pulled 90% 90%
Average time taken to pull a book 14h 14h
Average time to fill book requests 35h 35h
              
Article loan requests 115 115
Article loan requests filled 68 68
Article loan requests not filled 47 47
Percentage of article requests filled 59% 59%
Average time to fill article requests 12h 12h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 65 65
     45% 45%
12 - 24 hours 65 65
     45% 45%
24 - 48 hours 14 14
     10% 10%
more than 48 hours 1 1
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 11 11
     8% 8%
12 - 24 hours 20 20
     14% 14%
24 - 48 hours 57 57
     39% 39%
more than 48 hours 18 18
     12% 12%
undetermined 39 39
     27% 27%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 37 37
     54% 54%
12 - 24 hours 26 26
     38% 38%
24 - 48 hours 5 5
     7% 7%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 107 107
percent of total 100% 100%
average time 35h 35h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 03/18/2016