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Weekly WRLC Consortium Loan Performance Summary
03/04/2016 through 03/10/2016
 
Summary: WR All Libs
Total requests 312 312
              
Book loan requests 193 193
Book loan requests pulled 180 180
Book loan requests not filled 13 13
Percentage of book requests pulled 93% 93%
Average time taken to pull a book 15h 15h
Average time to fill book requests 30h 30h
              
Article loan requests 119 119
Article loan requests filled 66 66
Article loan requests not filled 53 53
Percentage of article requests filled 55% 55%
Average time to fill article requests 14h 14h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 81 81
     45% 45%
12 - 24 hours 73 73
     41% 41%
24 - 48 hours 25 25
     14% 14%
more than 48 hours 1 1
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 15 15
     8% 8%
12 - 24 hours 43 43
     24% 24%
24 - 48 hours 86 86
     48% 48%
more than 48 hours 6 6
     3% 3%
undetermined 30 30
     17% 17%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 32 32
     48% 48%
12 - 24 hours 24 24
     36% 36%
24 - 48 hours 10 10
     15% 15%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 150 151
percent of total 99% 100%
average time 30h 30h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 03/11/2016