--
 
Weekly WRLC Consortium Loan Performance Summary
02/19/2016 through 02/25/2016
 
Summary: WR All Libs
Total requests 425 425
              
Book loan requests 266 266
Book loan requests pulled 248 248
Book loan requests not filled 18 18
Percentage of book requests pulled 93% 93%
Average time taken to pull a book 15h 15h
Average time to fill book requests 35h 35h
              
Article loan requests 159 159
Article loan requests filled 80 80
Article loan requests not filled 79 79
Percentage of article requests filled 50% 50%
Average time to fill article requests 22h 22h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 118 118
     48% 48%
12 - 24 hours 93 93
     38% 38%
24 - 48 hours 35 35
     14% 14%
more than 48 hours 2 2
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 24 24
     10% 10%
12 - 24 hours 21 21
     8% 8%
24 - 48 hours 119 119
     48% 48%
more than 48 hours 32 32
     13% 13%
undetermined 52 52
     21% 21%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 24 24
     30% 30%
12 - 24 hours 35 35
     44% 44%
24 - 48 hours 15 15
     19% 19%
more than 48 hours 6 6
     8% 8%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 194 200
percent of total 97% 100%
average time 34h 34h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 02/26/2016