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Weekly WRLC Consortium Loan Performance Summary
01/22/2016 through 01/28/2016
 
Summary: WR All Libs
Total requests 294 294
              
Book loan requests 189 189
Book loan requests pulled 188 188
Book loan requests not filled 1 1
Percentage of book requests pulled 99% 99%
Average time taken to pull a book 44h 44h
Average time to fill book requests 72h 72h
              
Article loan requests 105 105
Article loan requests filled 65 65
Article loan requests not filled 40 40
Percentage of article requests filled 62% 62%
Average time to fill article requests 36h 36h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 17 17
     9% 9%
12 - 24 hours 75 75
     40% 40%
24 - 48 hours 24 24
     13% 13%
more than 48 hours 72 72
     38% 38%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 5 5
     3% 3%
12 - 24 hours 13 13
     7% 7%
24 - 48 hours 36 36
     19% 19%
more than 48 hours 98 98
     52% 52%
undetermined 36 36
     19% 19%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 7 7
     11% 11%
12 - 24 hours 27 27
     42% 42%
24 - 48 hours 19 19
     29% 29%
more than 48 hours 12 12
     18% 18%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 150 152
percent of total 99% 100%
average time 72h 72h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 02/15/2016