--
 
Weekly WRLC Consortium Loan Performance Summary
01/15/2016 through 01/21/2016
 
Summary: WR All Libs
Total requests 298 298
              
Book loan requests 214 214
Book loan requests pulled 213 213
Book loan requests not filled 1 1
Percentage of book requests pulled 100% 100%
Average time taken to pull a book 30h 30h
Average time to fill book requests 49h 49h
              
Article loan requests 84 84
Article loan requests filled 53 53
Article loan requests not filled 31 31
Percentage of article requests filled 63% 63%
Average time to fill article requests 43h 43h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 60 60
     28% 28%
12 - 24 hours 80 80
     38% 38%
24 - 48 hours 25 25
     12% 12%
more than 48 hours 48 48
     23% 23%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 18 18
     8% 8%
12 - 24 hours 18 18
     8% 8%
24 - 48 hours 68 68
     32% 32%
more than 48 hours 58 58
     27% 27%
undetermined 51 51
     24% 24%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 10 10
     19% 19%
12 - 24 hours 20 20
     38% 38%
24 - 48 hours 2 2
     4% 4%
more than 48 hours 21 21
     40% 40%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 158 163
percent of total 97% 100%
average time 48h 49h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 02/15/2016