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Weekly WRLC Consortium Loan Performance Summary
10/30/2015 through 11/05/2015

 
Summary: WR All Libs
Total requests 431 431
              
Book loan requests 291 291
Book loan requests pulled 267 267
Book loan requests not filled 24 24
Percentage of book requests pulled 92% 92%
Average time taken to pull a book 15h 15h
Average time to fill book requests 33h 33h
              
Article loan requests 140 140
Article loan requests filled 62 62
Article loan requests not filled 78 78
Percentage of article requests filled 44% 44%
Average time to fill article requests 16h 16h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.


Time to Pull Books: WR All Libs
less than 12 hours 113 113
     42% 42%
12 - 24 hours 112 112
     42% 42%
24 - 48 hours 38 38
     14% 14%
more than 48 hours 4 4
     1% 1%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found


Time to Fill Book Requests: WR All Libs
less than 12 hours 35 35
     13% 13%
12 - 24 hours 28 28
     10% 10%
24 - 48 hours 111 111
     42% 42%
more than 48 hours 36 36
     13% 13%
undetermined 57 57
     21% 21%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found


Time to Fill Article Requests: WR All Libs
less than 12 hours 26 26
     42% 42%
12 - 24 hours 26 26
     42% 42%
24 - 48 hours 10 10
     16% 16%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 210 213
percent of total 99% 100%
average time 33h 33h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.


Home Updated 11/06/2015