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Weekly WRLC Consortium Loan Performance Summary
09/25/2015 through 10/01/2015
 
Summary: WR All Libs
Total requests 379 379
              
Book loan requests 226 226
Book loan requests pulled 209 209
Book loan requests not filled 17 17
Percentage of book requests pulled 92% 92%
Average time taken to pull a book 13h 13h
Average time to fill book requests 32h 32h
              
Article loan requests 153 153
Article loan requests filled 73 73
Article loan requests not filled 80 80
Percentage of article requests filled 48% 48%
Average time to fill article requests 13h 13h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 99 99
     47% 47%
12 - 24 hours 85 85
     41% 41%
24 - 48 hours 24 24
     11% 11%
more than 48 hours 1 1
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 30 30
     14% 14%
12 - 24 hours 26 26
     12% 12%
24 - 48 hours 88 88
     42% 42%
more than 48 hours 27 27
     13% 13%
undetermined 38 38
     18% 18%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 32 32
     44% 44%
12 - 24 hours 40 40
     55% 55%
24 - 48 hours 1 1
     1% 1%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 168 172
percent of total 98% 100%
average time 31h 32h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 10/02/2015