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Weekly WRLC Consortium Loan Performance Summary
04/24/2015 through 04/30/2015
 
Summary: WR All Libs
Total requests 270 270
              
Book loan requests 165 165
Book loan requests pulled 154 154
Book loan requests not filled 11 11
Percentage of book requests pulled 93% 93%
Average time taken to pull a book 17h 17h
Average time to fill book requests 38h 38h
              
Article loan requests 105 105
Article loan requests filled 73 73
Article loan requests not filled 32 32
Percentage of article requests filled 70% 70%
Average time to fill article requests 18h 18h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 74 74
     48% 48%
12 - 24 hours 52 52
     34% 34%
24 - 48 hours 15 15
     10% 10%
more than 48 hours 13 13
     8% 8%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 13 13
     8% 8%
12 - 24 hours 19 19
     12% 12%
24 - 48 hours 57 57
     37% 37%
more than 48 hours 30 30
     19% 19%
undetermined 35 35
     23% 23%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 32 32
     44% 44%
12 - 24 hours 25 25
     34% 34%
24 - 48 hours 11 11
     15% 15%
more than 48 hours 5 5
     7% 7%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 119 120
percent of total 99% 100%
average time 38h 38h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 05/01/2015