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Weekly WRLC Consortium Loan Performance Summary
01/23/2014 through 01/29/2014
 
Summary: WR All Libs
Total requests 338 338
              
Book loan requests 210 210
Book loan requests pulled 210 210
Book loan requests not filled          
Percentage of book requests pulled 100% 100%
Average time taken to pull a book 19h 19h
Average time to fill book requests 34h 34h
              
Article loan requests 128 128
Article loan requests filled 85 85
Article loan requests not filled 43 43
Percentage of article requests filled 66% 66%
Average time to fill article requests 25h 25h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 87 87
     41% 41%
12 - 24 hours 61 61
     29% 29%
24 - 48 hours 48 48
     23% 23%
more than 48 hours 14 14
     7% 7%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 29 29
     14% 14%
12 - 24 hours 42 42
     20% 20%
24 - 48 hours 102 102
     49% 49%
more than 48 hours 33 33
     16% 16%
undetermined 4 4
     2% 2%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 26 26
     31% 31%
12 - 24 hours 17 17
     20% 20%
24 - 48 hours 30 30
     35% 35%
more than 48 hours 12 12
     14% 14%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 204 206
percent of total 99% 100%
average time 34h 34h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 01/30/2015