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Weekly WRLC Consortium Loan Performance Summary
11/21/2014 through 11/27/2014
 
Summary: WR All Libs
Total requests 270 270
              
Book loan requests 139 139
Book loan requests pulled 126 126
Book loan requests not filled 13 13
Percentage of book requests pulled 91% 91%
Average time taken to pull a book 27h 27h
Average time to fill book requests 50h 50h
              
Article loan requests 131 131
Article loan requests filled 88 88
Article loan requests not filled 43 43
Percentage of article requests filled 67% 67%
Average time to fill article requests 19h 19h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 38 38
     30% 30%
12 - 24 hours 36 36
     29% 29%
24 - 48 hours 24 24
     19% 19%
more than 48 hours 28 28
     22% 22%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 7 7
     6% 6%
12 - 24 hours 9 9
     7% 7%
24 - 48 hours 34 34
     27% 27%
more than 48 hours 47 47
     37% 37%
undetermined 29 29
     23% 23%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 45 45
     51% 51%
12 - 24 hours 19 19
     22% 22%
24 - 48 hours 14 14
     16% 16%
more than 48 hours 10 10
     11% 11%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 97 97
percent of total 100% 100%
average time 50h 50h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 11/28/2014