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Weekly WRLC Consortium Loan Performance Summary
03/07/2014 through 03/13/2014
 
Summary: WR All Libs
Total requests 284 284
              
Book loan requests 146 146
Book loan requests pulled 129 129
Book loan requests not filled 17 17
Percentage of book requests pulled 88% 88%
Average time taken to pull a book 17h 17h
Average time to fill book requests 34h 34h
              
Article loan requests 138 138
Article loan requests filled 75 75
Article loan requests not filled 63 63
Percentage of article requests filled 54% 54%
Average time to fill article requests 21h 21h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 63 63
     49% 49%
12 - 24 hours 37 37
     29% 29%
24 - 48 hours 18 18
     14% 14%
more than 48 hours 11 11
     9% 9%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 8 8
     6% 6%
12 - 24 hours 26 26
     20% 20%
24 - 48 hours 48 48
     37% 37%
more than 48 hours 18 18
     14% 14%
undetermined 29 29
     22% 22%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 31 31
     41% 41%
12 - 24 hours 20 20
     27% 27%
24 - 48 hours 13 13
     17% 17%
more than 48 hours 11 11
     15% 15%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 100 100
percent of total 100% 100%
average time 34h 34h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 03/14/2014