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Weekly WRLC Consortium Loan Performance Summary
07/12/2013 through 07/18/2013
 
Summary: WR All Libs
Total requests 210 210
              
Book loan requests 90 90
Book loan requests pulled 81 81
Book loan requests not filled 9 9
Percentage of book requests pulled 90% 90%
Average time taken to pull a book 19h 19h
Average time to fill book requests 36h 36h
              
Article loan requests 120 120
Article loan requests filled 76 76
Article loan requests not filled 44 44
Percentage of article requests filled 63% 63%
Average time to fill article requests 29h 29h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 43 43
     53% 53%
12 - 24 hours 9 9
     11% 11%
24 - 48 hours 19 19
     23% 23%
more than 48 hours 10 10
     12% 12%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 10 10
     12% 12%
12 - 24 hours 17 17
     21% 21%
24 - 48 hours 22 22
     27% 27%
more than 48 hours 20 20
     25% 25%
undetermined 12 12
     15% 15%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 31 31
     41% 41%
12 - 24 hours 16 16
     21% 21%
24 - 48 hours 11 11
     14% 14%
more than 48 hours 18 18
     24% 24%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 68 69
percent of total 99% 100%
average time 36h 36h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 07/19/2013