--
 
Weekly WRLC Consortium Loan Performance Summary
03/16/2012 through 03/22/2012
 
Summary: WR All Libs
Total requests 409 409
              
Book loan requests 218 218
Book loan requests pulled 196 196
Book loan requests not filled 22 22
Percentage of book requests pulled 90% 90%
Average time taken to pull a book 28h 28h
Average time to fill book requests 44h 44h
              
Article loan requests 191 191
Article loan requests filled 82 82
Article loan requests not filled 109 109
Percentage of article requests filled 43% 43%
Average time to fill article requests 26h 26h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 37 37
     19% 19%
12 - 24 hours 60 60
     31% 31%
24 - 48 hours 64 64
     33% 33%
more than 48 hours 35 35
     18% 18%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 10 10
     5% 5%
12 - 24 hours 20 20
     10% 10%
24 - 48 hours 78 78
     40% 40%
more than 48 hours 49 49
     25% 25%
undetermined 39 39
     20% 20%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 25 25
     30% 30%
12 - 24 hours 19 19
     23% 23%
24 - 48 hours 26 26
     32% 32%
more than 48 hours 12 12
     15% 15%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 156 157
percent of total 99% 100%
average time 44h 44h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 03/23/2012