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Weekly WRLC Consortium Loan Performance Summary
06/17/2011 through 06/23/2011
 
Summary: WR All Libs
Total requests 193 193
              
Book loan requests 60 60
Book loan requests pulled 49 49
Book loan requests not filled 11 11
Percentage of book requests pulled 82% 82%
Average time taken to pull a book 16h 16h
Average time to fill book requests 37h 37h
              
Article loan requests 133 133
Article loan requests filled 100 100
Article loan requests not filled 33 33
Percentage of article requests filled 75% 75%
Average time to fill article requests 25h 25h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 23 23
     47% 47%
12 - 24 hours 14 14
     29% 29%
24 - 48 hours 10 10
     20% 20%
more than 48 hours 2 2
     4% 4%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 3 3
     6% 6%
12 - 24 hours 3 3
     6% 6%
24 - 48 hours 22 22
     45% 45%
more than 48 hours 8 8
     16% 16%
undetermined 13 13
     27% 27%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 34 34
     34% 34%
12 - 24 hours 17 17
     17% 17%
24 - 48 hours 31 31
     31% 31%
more than 48 hours 18 18
     18% 18%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 36 36
percent of total 100% 100%
average time 37h 37h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 06/24/2011