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Weekly WRLC Consortium Loan Performance Summary
10/09/2009 through 10/15/2009
 
Summary: WR All Libs
Total requests 393 393
              
Book loan requests 155 155
Book loan requests pulled 141 141
Book loan requests not filled 14 14
Percentage of book requests pulled 91% 91%
Average time taken to pull a book 18h 18h
Average time to fill book requests 45h 45h
              
Article loan requests 238 238
Article loan requests filled 86 86
Article loan requests not filled 152 152
Percentage of article requests filled 36% 36%
Average time to fill article requests 32h 32h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 68 68
     48% 48%
12 - 24 hours 32 32
     23% 23%
24 - 48 hours 33 33
     23% 23%
more than 48 hours 8 8
     6% 6%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 4 4
     3% 3%
12 - 24 hours 17 17
     12% 12%
24 - 48 hours 47 47
     33% 33%
more than 48 hours 29 29
     21% 21%
undetermined 44 44
     31% 31%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 11 11
     13% 13%
12 - 24 hours 14 14
     16% 16%
24 - 48 hours 50 50
     58% 58%
more than 48 hours 11 11
     13% 13%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 98 98
percent of total 100% 100%
average time 44h 44h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 10/16/2009