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WRLC Consortium MEDIA Loan Performance Summary
10/01/2016 through 10/31/2016

 
Summary: AU CU DC GA GM GT GW HU MU WR All Libs
Total requests 125 6 3 17 47 58 14 2 5 6 283
                                                           
Media loan requests 125 6 3 17 47 58 14 2 5 6 283
Media loan requests pulled 29      1 11 37 45 10      5 6 144
Media loan requests not filled 96 6 2 6 10 13 4 2           139
Percentage of media requests pulled 23%      33% 65% 79% 78% 71%      100% 100% 51%
Average time taken to pull media 34h      5h 16h 15h 18h 20h      7h 12h 16h
Average time to fill media requests 53h      11h 37h 70h 19h 41h      35h 32h 37h
                                                           
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.


Time to Pull Media: AU CU DC GA GM GT GW HU MU WR All Libs
less than 12 hours 1      1 4 18 17 3      4 4 52
     3%      100% 36% 49% 38% 30%      80% 67% 36%
12 - 24 hours 16           5 12 20 3           1 57
     55%           45% 32% 44% 30%           17% 40%
24 - 48 hours 10           2 6 7 4      1 1 31
     34%           18% 16% 16% 40%      20% 17% 22%
more than 48 hours 2                1 1                     4
     7%                3% 2%                     3%
undetermined                                                       
                                                           
Note: "Time to pull media" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found


Time to Fill Media Requests: AU CU DC GA GM GT GW HU MU WR All Libs
less than 12 hours           1 3 1 15 1      2 1 24
               100% 27% 3% 33% 10%      40% 17% 17%
12 - 24 hours 7           2 1 19                1 30
     24%           18% 3% 42%                17% 21%
24 - 48 hours 2           3 7 6 6      2 3 29
     7%           27% 19% 13% 60%      40% 50% 20%
more than 48 hours 19           2 27 1 2      1 1 53
     66%           18% 73% 2% 20%      20% 17% 37%
undetermined 1           1 1 4 1                8
     3%           9% 3% 9% 10%                6%
Note: "Time to fill media requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found


Time to Complete Media Requests:
Libraries Processing Request: 1 2 3 4 5 6 7 8 9 10 Total
number of requests 257 18                                         275
percent of total 93% 7%                                         100%
average time 18h 64h                                         21h
Note: "Time to complete media requests" is the time elapsed between placing the original request on Voyager and when either the media arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the media is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.


Home Updated 11/07/2016