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WRLC Consortium MEDIA Loan Performance Summary
04/01/2012 through 04/30/2012

 
Summary: AU CU DC GA GM GT GW HU MU WR All Libs
Total requests 130 5 11 16 63 99 26 7 10 4 371
                                                           
Media loan requests 130 5 11 16 63 99 26 7 10 4 371
Media loan requests pulled 29 1 1 10 50 64 16      2 4 177
Media loan requests not filled 101 4 10 6 13 35 10 7 8      194
Percentage of media requests pulled 22% 20% 9% 63% 79% 65% 62%      20% 100% 48%
Average time taken to pull media 32h 91h 75h 7h 17h 20h 11h      10h 11h 30h
Average time to fill media requests 55h 113h 125h 57h 51h 21h 25h      28h 35h 57h
                                                           
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.


Time to Pull Media: AU CU DC GA GM GT GW HU MU WR All Libs
less than 12 hours 8           8 24 22 10      1 2 75
     28%           80% 48% 34% 63%      50% 50% 42%
12 - 24 hours 12           2 13 33 4      1 2 67
     41%           20% 26% 52% 25%      50% 50% 38%
24 - 48 hours 4                12 4 2                22
     14%                24% 6% 13%                12%
more than 48 hours 5 1 1      1 5                     13
     17% 100% 100%      2% 8%                     7%
undetermined                                                       
                                                           
Note: "Time to pull media" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found


Time to Fill Media Requests: AU CU DC GA GM GT GW HU MU WR All Libs
less than 12 hours 3                6 19 5      1      34
     10%                12% 30% 31%      50%      19%
12 - 24 hours 4                3 33 3           1 44
     14%                6% 52% 19%           25% 25%
24 - 48 hours 7           5 14 4 6           2 38
     24%           50% 28% 6% 38%           50% 21%
more than 48 hours 14 1 1 4 26 5 2      1      54
     48% 100% 100% 40% 52% 8% 13%      50%      31%
undetermined 1           1 1 3                1 7
     3%           10% 2% 5%                25% 4%
Note: "Time to fill media requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found


Time to Complete Media Requests:
Libraries Processing Request: 1 2 3 4 5 6 7 8 9 10 Total
number of requests 317 45 2                                    364
percent of total 87% 12%                                         100%
average time 16h 29h 101h                                    18h
Note: "Time to complete media requests" is the time elapsed between placing the original request on Voyager and when either the media arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the media is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.


Home Updated 05/07/2012