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WRLC Consortium Loan Performance Summary
09/01/2004 through 09/30/2004
Summary:

Total requests:    19,384
            
Book loan requests:    16,132
Book loan requests pulled:    11,858
Book loan requests not filled:    4,274
Percentage of book requests pulled:    74%
Average hours taken to pull a book:    30 hrs.
            
Article loan requests:    3,252
Article loan requests filled:    2,016
Article loan requests not filled:    1,236
Percentage of article requests filled:    62%
Average hours taken to send an article:    43 hrs.


By Hours Taken to Pull a Book for Loan:

Hours Taken to Pull     Number of
Requests
     Percentage    
less than 12 hours    3,784    32%
12 - 24 hours    2,903    24%
24 - 48 hours    2,810    24%
more than 48 hours    2,360    20%
Note: "Hours taken to pull a book" is the time elapsed between placing the original request on Voyager and when the item was charged to the "in transit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier.


By Hours Taken to Send an Article for Loan:

Hours Taken to Send     Number of
Requests
     Percentage    
less than 12 hours    275    14%
12 - 24 hours    671    33%
24 - 48 hours    453    22%
more than 48 hours    617    31%
Note: "Hours taken to send an article" is the time elapsed between placing the original request on Voyager and when the request is marked as "filled" in the CLS system, indicating that the article has been scanned and transmitted to the borrowing library.

Home Comments Updated 10/07/2004