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WRLC Consortium Loan Performance Summary
07/01/2002 through 07/31/2002
Summary:

Total requests:    5,252
            
Book loan requests:    3,208
Book loan requests pulled:    2,379
Book loan requests not filled:    829
Percentage of book requests pulled:    74%
Average hours taken to pull a book:    29 hrs.
            
Article loan requests:    2,044
Article loan requests filled:    1,320
Article loan requests not filled:    724
Percentage of article requests filled:    65%
Average hours taken to send an article:    36 hrs.


By Hours Taken to Pull a Book for Loan:

Hours Taken to Pull     Number of
Requests
     Percentage    
less than 12 hours    638    27%
12 - 24 hours    888    37%
24 - 48 hours    472    20%
more than 48 hours    379    16%
Note: "Hours taken to pull a book" is the time elapsed between placing the original request on Voyager and when the item was charged to the "in transit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier.


By Hours Taken to Send an Article for Loan:

Hours Taken to Send     Number of
Requests
     Percentage    
less than 12 hours    180    14%
12 - 24 hours    353    27%
24 - 48 hours    459    35%
more than 48 hours    285    22%
Note: "Hours taken to send an article" is the time elapsed between placing the original request on Voyager and when the request is marked as "filled" in the CLS system, indicating that the article has been scanned and transmitted to the borrowing library.

Home Comments Updated 08/07/2002