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WRLC Consortium Loan Performance Summary
05/01/2001 through 05/31/2001
Summary:

Total requests:    4,985
            
Book loan requests:    3,399
Book loan requests pulled:    2,468
Book loan requests not filled:    931
Percentage of book requests pulled:    73%
Average hours taken to pull a book:    31 hrs.
            
Article loan requests:    1,586
Article loan requests filled:    1,074
Article loan requests not filled:    512
Percentage of article requests filled:    68%
Average hours taken to send an article:    39 hrs.


By Hours Taken to Pull a Book for Loan:

Hours Taken to Pull     Number of
Requests
     Percentage    
less than 12 hours    692    28%
12 - 24 hours    869    35%
24 - 48 hours    384    16%
more than 48 hours    523    21%
Note: "Hours taken to pull a book" is the time elapsed between placing the original request on Voyager and when the item was charged to the "in transit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier.


By Hours Taken to Send an Article for Loan:

Hours Taken to Send     Number of
Requests
     Percentage    
less than 12 hours    178    17%
12 - 24 hours    326    30%
24 - 48 hours    307    29%
more than 48 hours    251    23%
Note: "Hours taken to send an article" is the time elapsed between placing the original request on Voyager and when the request is marked as "filled" in the CLS system, indicating that the article has been scanned and transmitted to the borrowing library.

Home Comments Updated 06/07/2001