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WRLC - AU Document Delivery Performance Summary
February 2013

 
Summary: AU Total
Article loan requests 92 92
Article loan requests filled 57 57
Article loan requests not filled 35 35
Percentage of article requests filled 62% 62%
Average time to fill article requests 27h 27h

Time to Fill Article Requests: AU Total
less than 12 hours 10 10
     18% 18%
12 - 24 hours 17 17
     30% 30%
24 - 48 hours 23 23
     40% 40%
more than 48 hours 7 7
     12% 12%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 03/07/2013